Securing Operations With Enterprise Access Management
Expertise in Action: A Case Study on how Solid Logix significantly improved Sevita Health's enterprise security using IAM.
How Solid Logix moved Sevita Health beyond identity provisioning and access governance.
The goal of Identity and Access Management (IAM) is to ensure individuals access the right resources at the right times for the right reasons, integrating technology, policies, and procedures to manage digital identities. IAM enhances operational efficiency, minimizes identity-related risks, and ensures compliance, thereby safeguarding an organization's digital assets while providing a seamless user experience.
In this case study we explore how Solid Logix has helped Sevita Health to adopt IAM best practices, leading them to streamline user access management, enforce access policies efficiently, and minimize insider threats through the principle of least privilege. These solutions reduce administrative burdens by automating access-related tasks, enabling IT teams to focus on strategic goals. IAM is essential for maintaining a secure, efficient IT infrastructure that aligns with business objectives in a dynamic security landscape.
"Partnering with Solid Logix to overhaul our IAM and IAG systems has revolutionized how we safeguard millions of sensitive health records, ensuring unmatched data security and compliance in our healthcare services."
Overcoming Key Challenges
Before implementing a robust Enterprise Access Management system, Sevita Health faced significant challenges, including decentralized identity management and an inadequate multi-factor authentication (MFA) solution. These issues compromised security and operational efficiency, necessitating a comprehensive overhaul to enhance protection and streamline processes.
Decentralized Identity Management
Sevita had multiple identity systems, each with its own set of user credentials and identity controls, operating independently across the organization. This fragmentation was a direct result of past acquisitions, where each entity maintained its own IT infrastructure and identity management protocols.
Difficulty in Tracking and Auditing
Auditing access and tracking user activities across multiple systems with decentralized identity management was cumbersome. This complexity made it challenging to detect unauthorized access or internal threats promptly, hindering effective response to security incidents.
Inadequate SSO and MFA Solution
Without an adequate SSO solution, employees had to remember multiple usernames and passwords, complicating their daily operations. This often led to poor password practices, such as the reuse of passwords across systems, further compromising security.
Scalaling Identity Verification Processes
As Sevita Health grew and incorporated new entities, ensuring consistent and reliable identity verification became increasingly complex. The need to integrate new employees and systems quickly and securely required scalable and robust verification processes to prevent potential security gaps.
Our Approach and Implementation
Utilizing the trio of Identity and Access Management (IAM), Identity Governance (IDG), and Identity Access Governance (IAG) as our foundational ingredients, we constructed a solid and comprehensive access management system. This strategic combination has been instrumental in enhancing our enterprise's security and operational efficiency.
Identity Access Management (IAM)
We laid the groundwork for security with Identity and Access Management (IAM), ensuring precise user access and authentication controls.
Identity Governance (IDG)
Advancing our framework, we incorporated Identity Governance (IDG) for enhanced compliance and policy enforcement.
Identity Access Governance (IAG)
Concluding our strategy, Identity Access Governance (IAG) unified our approach, integrating governance with access controls for holistic security management.
Best Practices in Action: CISA and NSA Guidelines
In developing a comprehensive solution for Sevita Health, Solid Logix meticulously followed industry best practices, particularly those endorsed by leading cybersecurity authorities such as the Cybersecurity and Infrastructure Security Agency (CISA) and the National Security Agency (NSA).
This strategic alignment ensured that every aspect of the implementation—from multi-factor authentication to continuous system monitoring—was grounded in proven security protocols. By adhering to these rigorous standards, Solid Logix not only elevated Sevita Health's security posture but also aligned their operations with the highest benchmarks for data protection and system integrity.
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CISA
Guided by the CISA's frameworks, ensured robust and compliant security protocols.
NSA
Incorporated the NSA's recommendations to fortify cybersecurity measures and enhance system resilience.
IAM, IDG, and IAG, the bedrock of
Sevita Health's security framework.
Entrusted by Sevita Health, Solid Logix's mission was to transform their access management, securing their digital environments while ensuring smooth operational workflows.
Our Customized Solution
In the implementation of our IAM and IGA solutions, as outlined in this case study, we rigorously adhered to industry best practices, ensuring our strategy was not only comprehensive but also highly effective. Below, we detail the four central tenets that guided our successful deployment, reflecting our commitment to security, efficiency, and user satisfaction:
Centralized Identity Management
We established a unified platform that streamlined the management of user identities across the enterprise, simplifying the process of user provisioning and de-provisioning. This centralized approach ensured consistent enforcement of access policies, significantly reducing complexity and enhancing security.
Least Privilege Access Control
Our implementation strictly adhered to the principle of least privilege, meticulously ensuring that each user was granted only the essential level of access needed for their roles. This minimized the risk of security breaches, limited the attack surface, and facilitated compliance with industry regulations.
Real-time Access Monitoring and Reporting
By integrating real-time monitoring and reporting capabilities, we provided the enterprise with the tools to actively oversee user activities and access rights. This enabled swift detection and response to suspicious activities, ensuring continuous compliance and bolstering the security posture.
Seamless User Experience
Despite the comprehensive security measures, we prioritized a seamless user experience, implementing solutions that supported single sign-on (SSO) and reduced password fatigue without compromising security. This balance of security and convenience ensured that productivity and user satisfaction remained high throughout the organization.
Single Sign-On (SSO) with Context (Adaptive Authentication)
Solid Logix enhanced user experience and security at Sevita Health by implementing a Single Sign-On solution integrated with adaptive authentication mechanisms. This SSO solution enabled users to access multiple applications with one set of credentials, dynamically adjusting authentication requirements based on context—such as the user's location, device security posture, and time of access. This method not only streamlined user access across various platforms but also bolstered security by adding an intelligent layer that could detect and react to potential threats based on user behavior and context.
Granular Permissions using Role-Based Access Control (RBAC)
The RBAC model deployed by Solid Logix for Sevita Health was intricately designed to match the organization's complex hierarchy and diverse access needs. Custom roles were defined to mirror Sevita Health’s organizational structure, job functions, and access requirements to sensitive data and critical systems. This approach allowed for highly granular access control, ensuring users had access only to the resources necessary for their roles, significantly reducing the risk of unauthorized data exposure or access.
Auditing and Reporting
To meet compliance requirements and enhance security oversight, Solid Logix introduced a robust auditing and reporting framework at Sevita Health. This framework automatically logs all user access and activities within the EAM ecosystem, generating detailed reports for real-time monitoring and historical analysis. This capability enabled Sevita Health to quickly identify and investigate any irregular access patterns or potential security breaches, facilitating compliance with healthcare regulations and internal policies.
Centralized Identity Directories
Solid Logix implemented a comprehensive centralized identity directory for Sevita Health, leveraging a cloud-based directory service that integrated seamlessly with existing HR systems and cloud applications. This directory became the single source of truth for user identities across the organization, facilitating real-time synchronization of user data across multiple systems. By centralizing identity management, Solid Logix ensured that any changes in user status, role, or attributes were promptly reflected across all platforms, enhancing security and operational efficiency.
Privileged Access Management (PAM)
Solid Logix introduced a Privileged Access Management system specifically tailored to secure and manage the elevated access required by certain roles within Sevita Health. This system was critical in controlling access to Sevita’s most sensitive systems and data. The PAM solution implemented robust controls, including session monitoring, credential vaulting, and least privilege enforcement. It ensured that all privileged sessions could be audited and, if necessary, terminated in real-time. This system was particularly important in environments handling sensitive health data, where oversight and control over privileged access are paramount.
Automated Provisioning and De-Provisioning
A key enhancement brought by Solid Logix was the implementation of automated provisioning and de-provisioning of user access. As soon as a new employee was added to the HR system, they were automatically granted access to essential applications and data according to their role. Conversely, access was immediately revoked when an employee left the organization or changed roles, significantly reducing the window for potential security vulnerabilities. This automation not only improved security but also significantly reduced the administrative burden associated with manually managing user access, ensuring that Sevita Health could maintain a lean and efficient operational model.
